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Gentec International today announced the launch of Sigma’s new Mount Conversion Service which allows photographers who invest in Sigma’s premium lens system to change the mount of their Sigma lenses should they decide to change camera systems.
Sigma’s Mount Conversion Service will be available starting Sept 2, 2013. A fee ($120 to $315, depending upon the lens) will be charged for each conversion. Only lenses from Sigma’s new Art, Contemporary, and Sports lines are eligible; the service is not available for teleconverters, the USB Dock, or other lens accessories.
- All lenses from Sigma’s new Art, Contemporary and Sports lines are eligible for conversion
- All conversions done at Sigma’s Aizu factory in Japan to ensure the highest level of quality control
- Converted lenses are fully compatible with the new camera system, with no loss of performance or functionality
- Each converted lens must pass the same rigorous testing as all of Sigma’s new lenses before it leaves the factory
- Changing your mount will not affect the seven-year Canadian warranty on your lens
- Available starting September 2nd, 2013 (a fee will be charged for each conversion)
PRESS RELEASE
SIGMA’S NEW MOUNT CONVERSION SERVICE LETS PHOTOGRAPHERS KEEP THEIR SIGMA LENSES WHEN THEY CHANGE THEIR CAMERA SYSTEM
TORONTO, ON., August 20, 2013 – Gentec International announces the launch of Sigma’s new Mount Conversion Service, a unique service that gives photographers the ability to change the mount of their Sigma lenses.
The Mount Conversion Service is available for any lens from Sigma’s three new product lines (Art, Contemporary, and Sports). The service enables photographers to convert the mount of their current lenses to any other mount offered by Sigma for those lenses. With the new service, Sigma is making it possible to invest in a premium lens system that allows photographers to change camera systems, without the need to replace their lenses.
Mount conversions will be done at Sigma’s Aizu factory in Japan to ensure the highest level of quality control. All relevant parts will be changed to allow the lens to be used with the new camera system, without compromising performance and with no loss of functionality. After the mount has been changed, each lens will undergo the same rigourous testing as all of Sigma’s new lenses before it leaves the factory. Photographers can rest assured that the service will not affect the industry-leading, seven-year Canadian warranty included with all Sigma lenses purchased from an authorized Canadian Sigma retailer.
Sigma’s Mount Conversion Service will be available starting September 2, 2013. A fee ($120 to $315, depending upon the lens being converted) will be charged for each conversion. Only lenses from Sigma’s new Art, Contemporary, and Sports lines are eligible; the service is not available for teleconverters, the USB Dock, or other lens accessories. Details and application form can be found online at www.SigmaCanada.ca/MCS.
About Gentec International
Founded in 1990, Gentec International is Canada’s leading consumer accessory products company, supplying a complete range of photo, video, digital, sport optics, home theatre, electronics, wireless, and mobile audio products to the Canadian retail marketplace. Gentec offers a variety of prominent brands, including Optex, Sigma, SanDisk, Manfrotto, Gitzo, National Geographic, Kata, Avenger, Roots, Gary Fong, Black Rapid, Mobifoto, iQ, Sunpak, Energizer, Bushnell, Tasco, and Zeiss. Gentec operates out of a high-cube, state-of-the-art, fully computerized 100,000-square-foot warehouse and distribution centre that offers efficient, seamless service to our customers. With over 90 employees, Gentec covers the needs of its retailers coast to coast using the latest technology systems, streamlined efficiencies, and customer service that is second to none.
Learn more – visit www.gentec-intl.com.
FREQUENTLY ASKED QUESTIONS
With this service, can I exchange my lens for a new lens?
No, we will only replace the mount and related components on your lens, which will allow you to use the lens on your new camera.
Are all Sigma lenses supported by this service?
No, only lenses from Sigma’s three new product lines (Art, Contemporary, and Sports) are eligible.
Can I request the conversion of my lens to any mount of my choice?
Yes, as long as the lens has been released by Sigma in the requested mount.
Is it possible to revert to the original mount?
Yes, simply submit another request for the service; the conversion will be processed as a new request
and will be charged accordingly.
Are there limitations on the function of the lens after the mount conversion?
No, the lens will function the same as any lens released by Sigma with the corresponding mount.
Is there any risk of performance degradation after the mount conversion?
No, your lens will be put through the same stringent quality-control testing as all of Sigma’s new lenses
to ensure the highest level of performance.
Is there a cost for the Mount Conversion Service if my lens is still under warranty?
This is a paid service regardless of warranty coverage ($120 to $315, depending upon the lens being converted). Please visit www.SigmaCanada.ca/MCS for more information.
How long will mount conversion take?
You will receive an estimated completion date when you submit your request.
Is there a limit on how long after I purchase my lens that I can have the mount converted?
Sigma will support lenses and offer the conversion for 5 years after they have been discontinued.
How can I request this service?
Please contact your nearest authorized Canadian Sigma retailer or visit www.SigmaCanada.ca/MCS.
After converting the mount, will you return the original parts you’ve removed?
No, parts will not be returned.
Is it possible to convert the mount of a lens multiple times?
Although it is possible, there may be limitations depending on the condition of your lens.
To apply for the service, can I contact the store where I bought my lens?
You may contact any authorized Canadian Sigma retailer or visit www.SigmaCanada.ca/MCS to apply for Sigma’s Mount Conversion Service.
