Photoxels

Sigma Advisory Update: “Pentax K-1” – Repair Service to Be Stopped Temporarily

Scratch on the PENTAX K-1 camera body

This is an update to the previous blog, Sigma Advisory: Some Pentax Mount SIGMA Interchangeable Lenses When Attached to Pentax K-1 Camera Can Scratch the Upper Part of the Mount.

NEWS RELEASE

2016.06.15

“Pentax K-1” – repair service to be stopped temporarily

Thank you for purchasing and using our products.

We have started the free mount replacement on lenses, which could potentially scratch the camera body of “Pentax K-1” since June 1st.
Due to the shortage of the relevant materials for production, we are afraid that we have to put on hold this repair service temporarily.

Based on the availability of relevant materials, we are expecting to resume the repair service toward the end of July.

【Products】
・Current Line-Up
SIGMA 30mm F1.4 DC HSM | Art
SIGMA 35mm F1.4 DG HSM | Art
SIGMA APO 50-500mm F4.5-6.3 DG OS HSM

・Discontinued Lenses
SIGMA 50mm F1.4 EX DG HSM
SIGMA 85mm F1.4 EX DG HSM
SIGMA 24-70mm F2.8 IF EX DG HSM
SIGMA APO 70-200mm F2.8 EX DG OS HSM
SIGMA APO 70-200mm F2.8 II EX DG MACRO HSM
SIGMA APO 50-150mm F2.8 II EX DC HSM
SIGMA APO 120-400mm F4.5-5.6 DG OS HSM*
SIGMA APO 150-500mm F5-6.3 DG OS HSM*

* it is applicable to the models without OS function, too.

【In case of scratch on the PENTAX K-1 camera body】
Along with the repair of aforementioned lenses, we are going to put on hold the repair service for the Pentax K-1 camera body for the moment, and will resume it toward the end of July.

【Image of phenomenon】

Scratch on the PENTAX K-1 camera body: Image Courtesy of Sigma
Scratch on the PENTAX K-1 camera body: Image Courtesy of Sigma

For details, please contact your nearest authorized Sigma subsidiary/distributor.

* Once we receive the camera body, we will ask RICOH IMAGING or its authorized repair centers to repair it.
* Due to the availability of relevant parts, the repair process of the camera may take longer than initially expected.
* In case you cannot provide the lens and camera body at the same time and would like to repair each separately, please inform us in advance.

 

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